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Store Policies

Shipping and Handling

Sterling Monkey ships to all fifty United States. Please contact us for international shipping. Shipping to Canada is a $100 minimum and free delivery. All other international shipping is a $200 minimum with free shipping.

Deliveries are made only Monday through Friday (holidays excluded). The following rates apply to the continental United States only.

Standard Delivery

  • $5.00* - standard ground shipments.
  • Free-orders over $50
  • Gift boxes and cards are available for an additional charge of $3.50 per box, card and bag.
  • Orders will arrive within 7 to 10 days, following credit card authorization.

Express Shipping

Please contact us for express shipping.

Payment and Billing

Methods of Payment:

sterlingmonkey.com accepts Paypal as well as the following credit cards:

  • Visa
  • MasterCard
  • Discover

Billing:

Your credit card will not be charged until your order is shipped.

Returns:

Items may be returned in original unworn condition with tags attached for a full refund within 7 days of receipt. Customer is responsible for return shipping fee. Your return must include the original Sales Receipt. For an authorization number and return shipping address, please contact us.

Sale/Clearance Item Returns:

All Sale/ 2 Hour Deals /Daily Deal items purchased online are final sale.